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• 'Deliverable but risky' emails

  Deliverable but risky emails What are “deliverable but risky” emails and what to do with them? We classify them as “risky” because they may cause quality issues for your campaigns. The table below summarises the 3 main sub-categories you may have encountered under your “deliverable but risky” emails. ![](https://storage.crisp.chat/users/helpdesk/Very popular

• Learn more about the results

  What do the results mean? After the verification is completed, you will get a specific result for every email address. If you hover over them, a brief explanation will popup, explaining what each result mean. But to clarify even further, here is a table of the different types of results and what they mean: Results Table This table summarised in a few words the main categoPopular

• Unknown emails

  Unknowns What are ‘Unknowns’? Am I charged for them? We guarantee up to 99% accuracy for our verifications. When a verification is run, the results obtained depend on the responses we get from the email providers. TheChecker will attempt to connect with the server several times, but an ESP may block the requests, which means we never get a response. In these cases, the result will show as "Unknown." The answer to the second question is no. If you had emails marked as "Unknown" afPopular

• Running the verification

  Running the verification Do I need to leave my browser open during the verification? You don't need to leave your computer turned on or even the browser open while your lists are being verified. By default, you will receive a notification once the verification is complete. Also, you can check the verification status in real-time by simply opening your user dashboard again. After uploading a file, the email count is shorter than the original file. What happened? We only charge crePopular